Ordering Information
Place orders on our secure site
or call us toll-free at 866-850-5465 to order
with a Visa or Mastercard.

Our business hours are 9:30 am to 4:00 pm Monday through Friday.  
We are closed Saturday and Sunday.

For detailed Payment, Shipping and Return Policy Information, please scroll down.

   PAYMENT

  • Types of Payment Accepted:  We accept Visa, Mastercard, Paypal, and Money
    Orders only.  We do not accept checks of any kind, including Cashiers Checks.
    Any checks received will be returned.

  • Pay Online:  You can shop online in our store and pay with a Visa or Mastercard
    using our secure checkout.

  • Pay by Phone:  You can call us toll-free at 866-850-5465 to pay with a Visa or
    Mastercard.  Our hours are 9 am to 4 pm Monday through Friday (EST).

  • Pay with Paypal: If Paypal has confirmed your address, we can accept your
    Paypal payment.  Our address for Paypal payments is adealsap@aol.com.   

  • Please note:  We strictly follow Paypal's Seller Protection Policy rules regarding
    shipping.  We can only ship to a confirmed USA street address. If your Paypal-
    confirmed address is a PO Box, we will refund your payment, since we cannot ship
    to a PO Box.

  • If a Paypal payment is made and we cannot accept it for any reason it will be
    returned.

  • Pay by Money Order:  If you are mailing payment, please send it to the following
    address:

                                  
      
  SHIPPING


  • We ship to the continental 48 states only.

  • All items are shipped insured.

  • We need a street address for shipping.   FedEx and UPS cannot deliver to a PO
    Box.

  • Whenever possible, we will combine shipping on items to save you money.

  • Most items ship within 1-2 business days after payment is received.

  • CARPETS are custom-made to order and typically take 7-10 days to ship from
    the date payment is received.

  • We will email a tracking number to you when your item ships.

  • Paypal customers: We strictly follow Paypal's Seller Protection Policy rules
    regarding shipping. If you pay with Paypal, we will ONLY ship to the confirmed
    shipping address noted as Eligible by Paypal on the Transaction Details page.  If
    your Paypal-eligible address is a PO Box, we will refund your payment, since we
    cannot ship to a PO Box.

  • Backorders/Shipping Delays: While we strive to maintain a sufficient quantity
    of items in stock at all time, occasionally we will stock-out on certain items, due to
    either greater-than-anticipated sales or a manufacturer backorder. In a case
    such as that, a delay may occur before shipping your item while we wait for
    supply to be replenished. If a delay of more than 7 business days is anticipated,
    we will notify you promptly, in which case you can either choose to wait or receive
    a refund.

  • Drop-Shipped Items: Drop-shipping allows us to ship faster and more
    efficiently, cut costs and pass the savings along to you in the form of reduced
    prices. Most large and/or heavy items in our store are shipped directly from the
    manufacturer to you.

  • Shortages/Damaged Packages: It is your responsibility to thoroughly inspect
    your item for any shipping damage or shortage when it arrives.  You must notify
    us within 3 days of receipt of your package to report any shortage.   Damaged
    packages are the responsibility of the delivery company. If you find yourself in the
    unfortunate position of receiving a damaged package, you must report it
    immediately to the delivery company or a claim may not be honored. Please let us
    know right away if you are reporting a damaged package, so that we can arrange
    to reship new merchandise to you ASAP.

                           

   RETURNS


  • For your convenience we offer a 60 day return policy on most items.

  • Return eligibility is subject to the item being in the same new condition it was
    received in, in its original packaging, accompanied by a copy of the original
    invoice.

  • Custom-made, custom-ordered or custom-colored items are not returnable.   All
    carpets and all brake and fuel lines are considered custom-made items and are
    NOT returnable.

  • No returns on electrical items, including all wiring harnesses.

  • Any alteration or evidence of installation will render the item unreturnable.

  • You pay all return shipping charges.  Shipping charges are not refundable,
    unless:

  • If, in our estimation, the item is found to have a significant defect, it will be
    replaced and we will pay all shipping charges.

  • Returned items are subject to a 20% restocking charge.

  • Absolutely no returns after 60 days.

                             
                             Please contact us with any questions!
Adeals Auto Parts, PO Box 791, Brandywine, MD 20613
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USA 48 State
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98% of
orders ship within 1
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